adobe not defined

Forum|Forum|3 years ago
May 16, 2023
3 replies
4463 views

I'm trying to use adobe.target.applyOffer but am getting the error adobe is not defined. Target seems to be running correctly on the page as there is an active test running on the page. Is there a reason adobe would be undefined?

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Best answer by PratheepArunRaj

Dear deakin96,

If you are using Adobe Target Extension (V1 or V2) in Adobe Launch, then you should not get the error.

Is it possible to share the public URL so that we can validate it? Something is missing here.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

PratheepArunRajAccepted solution

New Participant

Dear deakin96,

If you are using Adobe Target Extension (V1 or V2) in Adobe Launch, then you should not get the error.

Is it possible to share the public URL so that we can validate it? Something is missing here.

Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

jpetermarias

Employee

Hi @deakin96, It could be because of race conditions. Can you try to load the at.js on that page synchronously? It may be that the at.js is still loading when the adobe.target.applyOffer() function is called.