Adobe Target Goal Metrics not able to track the Call to action inside shadow-root content | Community
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Bazil_Wang
Level 2
July 18, 2023
Solved

Adobe Target Goal Metrics not able to track the Call to action inside shadow-root content

Is there a workaround to have Adobe Target Goal Metrics able to track the Call to action inside shadow-root content ？
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    alexbishop
    alexbishopAccepted solution
    Employee
    July 26, 2023

    Hi @bazil_wang 

    It's a shadow dom element, as long as it's open you'll be able to track it, or else it won't be available for the target to get tracked.

    Let me know if you have already got the solution.

    Thanks,

    Gauresh


    @bazil_wang - this support was added in at.js 2.7.0 so you need to be on that version or later

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    6 replies

    PratheepArunRaj
    PratheepArunRaj
    New Participant
    July 19, 2023

    Dear @bazil_wang ,

    What is shadow-root content? Is it like a Call to Action within an iFrame?

    Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

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      Bazil_WangAuthor
      Level 2
      July 19, 2023

      Something like this.

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        PratheepArunRaj
        PratheepArunRaj
        New Participant
        July 19, 2023

        Sorry @bazil_wang ,

        Just by looking at the code, I cannot understand whether it is like an iFrame. I am not a developer and thus tougher for me.

        But, why can't you select the call to action inside shadow-root content? Is it not visible in VEC?

        Thank You, Pratheep Arun Raj B (Arun) | NextRow Digital | Terryn Winter Analytics

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