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New Participant
February 24, 2023
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Adobe Target : Unauthorised mbox host

  • February 24, 2023
  • 2 replies
  • 2116 views

Hi,

I am getting the below error while loading the page. 

Console:

AT: Rendering mbox failed target-global-mbox {status: 'error', error: 'no display - unauthorized mbox host'}

What could be causing the error? Incorrect host as per the experience league documentation

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Best answer by Avinash_Gupta_

Hi @maheshsrini 

 

You are experiencing this error because you might have missed whitelisting of the site domain. 

 

Go to Administration > Hosts and whitelist the domain. Also, enable the toggle for Authorized hosts for content delivery.

 

Hope this helps.

2 replies

Avinash_Gupta_
Avinash_Gupta_Accepted solution
New Participant
February 26, 2023

Hi @maheshsrini 

 

You are experiencing this error because you might have missed whitelisting of the site domain. 

 

Go to Administration > Hosts and whitelist the domain. Also, enable the toggle for Authorized hosts for content delivery.

 

Hope this helps.

Singaiah_Chintalapudi
New Participant
February 24, 2023

Have you whitelist your domain under settings on target?