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New Participant
July 28, 2023
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File parsing failed with Sample CSV

  • July 28, 2023
  • 1 reply
  • 671 views

I'm on recommendations feeds page and trying to create a new feed.

 

I've selected CSV, and picked the URL with a link to the CSV. Once I click save, it errors out to "File parsing failed".

 

I've tried the sample CSV and other CSV formats and none of them change this error.

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Best answer by alexbishop

if the Sample CSV doesn't work then I would raise a ticket with Client Care

1 reply

alexbishop
alexbishopAccepted solution
Employee
August 1, 2023

if the Sample CSV doesn't work then I would raise a ticket with Client Care