Profile attributes are not showing the values in Front promotions - Recommendation API | Community
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DivyaAshankar
New Participant
December 21, 2023
Solved

Profile attributes are not showing the values in Front promotions - Recommendation API

  • December 21, 2023
  • 1 reply
  • 1896 views

Hi 

 

How can use profile attributes to promote entity id's in front/back promotions in adobe target recommendations.

 

Please also share a sample snippet of profile script that returns a comma separated values of entity id's.

 

Please note: The entity id's in our account are of the format "OFF-1234-ABCDE". please share a snippet that returns an array or comma separated values of string in the above format 

 

Is there a format to return these value from profile script and use them as profile attributes in adobe target. Please help

 

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    Best answer by Rajneesh_Gautam_

    Chiming in here.. it appears that front and back promotion functionality has been affected recently, i.e., in the Dec. 2023 timeframe. Front promotions no longer show and activity edits to both front and back promotions don't take effect (observed on at.js 2.4.0). Note that promotions are present in the trace call but are not returned as entities. Can Adobe confirm?

     


    @mmoos-1 - I just took an activity live with front and back promotions and its working as expected. I would suggest raising a client-care ticket. 

     

    Regards

    Rajneesh

    1 reply

    Rajneesh_Gautam_
    Rajneesh_Gautam_
    New Participant
    December 29, 2023

    Hello @divyaashankar , could you please provide more details of the use-case? Are you storing an array of products in a profile-attribute (using profile-script) and then want to use some of these products as part of front promotions?

     

    Regards

    Rajneesh

      D
      DivyaShankar
      New Participant
      January 2, 2024

      Hi Rajneesh_Gautam_,

       

      Thanks for replying

      Here is an example.

      tried returning a single value as string but that did not work either.

       

       

       

       

        Rajneesh_Gautam_
        Rajneesh_Gautam_
        New Participant
        January 2, 2024

        Thanks @divyaashankar  - unfortunately the resolution of images in your last message is very low and I am not able to see what you shared. Can you please reshare?

         

        Also, would appreciate some details about the use-case before delving into technical solution - please add what are you trying to achieve so that I may provide further assistance

         

        Regards

        Rajneesh

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