Response tokens for mbox calls that don't have qualifying A/B tests active

Question

Hello all, Is there a way to get response tokens (profile properties) in the response body of mbox calls that don't return any qualifying A/B tests ?

NarenKotipalli · Accepted Answer

@rjbu As Gokul mentioned, response tokens will only be available when a user qualifies for an activity on the page. In cases where there are no qualifying A/B tests and you still want to view details related to unqualified activities, you can do so by enabling mbox trace.

Please refer to the documentation below for detailed steps on how to utilize mbox trace for debugging: https://experienceleague.adobe.com/en/docs/target-learn/tutorials/troubleshooting/troubleshoot-with-target-traces

Hope this helps resolve your query!

Best,
Narendra

Gokul_Agiwal · Answer

Hi @rjbu

Response tokens only delivered as response when activity is qualifying and delivered on the page. In case if there is no qualifying activity then you can only see normal delivery calls ( if you're using at.js) or interact calls ( if you're using websdk and _view_ as scope)

What you're exactly looking for? Could you please elaborate your issues then we can go deeper.

Thanks

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