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MktgCloudUser
MktgCloudUser
Level 4
October 26, 2019
Solved

Save Response Token as Profile Script

Hello,

I want to save response token data as a profile script.  My specific requirement is to save the "profile.activeActivities" as a profile script value so that I can exclude a visitor from a if they are already in a specific campaign.  Entering something like this is a Profile Script doesn't work:

return profile.activeActivities;

In fact, none of the response tokens work in Profile Scripts - all of them return null - profile.visitNum, profile.tntId, profile.marketingCloudVisitorId, etc.

These values only seem to work in Offers so are they not supported in Profile Scripts or is this some sort or bug?

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    Shruti_PremkumarAccepted solution
    Employee
    November 13, 2019

    MktgCloudUser​  Could you try using user.activeActivities  ? I tested that and it works for me.

    Fyi , response tokens  are not available until after the content decision is made, whereas a profile script evaluates before the content decision is made.

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    8 replies

    Shruti_Premkumar
    Employee
    November 13, 2019

    Great. thanks for the confirmation.

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    MktgCloudUser
    MktgCloudUserAuthor
    Level 4
    November 13, 2019

    Yep, that worked; user instead of profile.

    return user.activeActivities;

    returns an array of "[24756,76788,87424]"

    Thanks

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      Shruti_PremkumarAccepted solution
      Employee
      November 13, 2019

      MktgCloudUser​  Could you try using user.activeActivities  ? I tested that and it works for me.

      Fyi , response tokens  are not available until after the content decision is made, whereas a profile script evaluates before the content decision is made.

      Translate
        MktgCloudUser
        MktgCloudUserAuthor
        Level 4
        November 12, 2019

        Yes, I am aware of this however we need to exclude if they are part of one or more specific campaigns.  This is "any" campaign which is too broad.

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        Gaureshk_Kodag
        Gaureshk_Kodag
        Employee
        November 12, 2019

        hi MktgCloudUser​

        have you tried using this audience?

        This audience can be used if you want to exclude users who are already in other tests

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        MktgCloudUser
        MktgCloudUserAuthor
        Level 4
        November 11, 2019

        Thanks for responding - so how can I capture and use the number activities a visitor is currently active?  Is there no alternative to profile.activeActivties that will work in a profile script?

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        Shruti_Premkumar
        Employee
        November 11, 2019

        Hi MktgCloudUser​ Response tokens functionality was meant to replace profile scripts. Hence you cannot use them inside a profile script.

        Hope this helped answer your question.

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        MktgCloudUser
        MktgCloudUserAuthor
        Level 4
        November 11, 2019

        No one from Adobe knows the answer to this??

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