Question
Server-side experiment - Target report not working (Java SDK) and offers not sticky
Hi! We have set up an experiment on our server-side using Target Java SDK. We are returning an experience for users, however 2 things are happening:
- The experience isn't sticky. If a user logs out and then back in, they will be randomly assigned a new experience. We are currently using our company mboxthirdpartyId to keep this sticky, however not working as it should.
- We are not seeing any visitors, visits, impressions and conversions in reporting.
Is there a data point that the reporting dashboard hooks up to specifically in a request/response?
We're only logging empty responses, no offer, (to control log volume), but here's an example request/response...please help and thanks! If there's anything here that might tell you that this data will not be sent to Adobe Target, please let me know and thanks!
CLIENT_ID: 000726153
IP_ADDRESS: 71.233.1.76
LOGGER_NAME: com.fmr.pwi.hades.api.common.service.AdobeTargetService
LOG_LEVEL: WARN
LOG_SESSION_ID: 602ea62b0ad213cf200010b7000eaa33
LOG_TRACKING_ID: REQ602eac9fd7d6c430859c264d592faa33
MESSAGE: Invalid Adobe Target response. Ensure the request and experiment are configured correctly. Request: TargetDeliveryRequest{sessionId='602ea62b0ad213cf200010b7000eaa33', locationHint='null', visitor=com.adobe.experiencecloud.ecid.visitor.Visitor@239ac86f, decisioningMethod=null, deliveryRequest=class DeliveryRequest {
requestId: null
impressionId: null
id: class VisitorId {
tntId: null
thirdPartyId: (some unique id)
marketingCloudVisitorId: null
customerIds: []
}
environmentId: null
property: null
trace: null
context: class Context {
channel: web
mobilePlatform: null
application: null
screen: null
window: null
browser: class Browser {
host: retiretxn.fidelity.com
language: null
webGLRenderer: null
}
address: class Address {
url: https://retiretxn.fidelity.com/mybenefits/wellness/app/learn
referringUrl: null
}
geo: null
timeOffsetInMinutes: 330.0
userAgent: Fidelity/WI/LearnHub
beacon: false
}
experienceCloud: class ExperienceCloud {
audienceManager: null
analytics: class AnalyticsRequest {
supplementalDataId: 14DFDE42C4C38B32-29E83A95E4DBE708
logging: server_side
trackingServer: null
trackingServerSecure: null
}
}
execute: class ExecuteRequest {
pageLoad: null
mboxes: [class MboxRequest {
class RequestDetails {
address: class Address {
url: https://retiretxn.fidelity.com/mybenefits/wellness/app/learn
referringUrl: null
}
parameters: {}
profileParameters: {}
order: null
product: null
}
index: 0
name: learn-hub-mbox
}]
}
prefetch: null
notifications: []
qaMode: null
}} Response: TargetDeliveryResponse{request=TargetDeliveryRequest{sessionId='602ea62b0ad213cf200010b7000eaa33', locationHint='null', visitor=com.adobe.experiencecloud.ecid.visitor.Visitor@239ac86f, decisioningMethod=null, deliveryRequest=class DeliveryRequest {
requestId: null
impressionId: null
id: class VisitorId {
tntId: null
thirdPartyId: (some unique id)
marketingCloudVisitorId: null
customerIds: []
}
environmentId: null
property: null
trace: null
context: class Context {
channel: web
mobilePlatform: null
application: null
screen: null
window: null
browser: class Browser {
host: retiretxn.fidelity.com
language: null
webGLRenderer: null
}
address: class Address {
url: https://retiretxn.fidelity.com/mybenefits/wellness/app/learn
referringUrl: null
}
geo: null
timeOffsetInMinutes: 330.0
userAgent: Fidelity/WI/LearnHub
beacon: false
}
experienceCloud: class ExperienceCloud {
audienceManager: null
analytics: class AnalyticsRequest {
supplementalDataId: 14DFDE42C4C38B32-29E83A95E4DBE708
logging: server_side
trackingServer: null
trackingServerSecure: null
}
}
execute: class ExecuteRequest {
pageLoad: null
mboxes: [class MboxRequest {
class RequestDetails {
address: class Address {
url: https://retiretxn.fidelity.com/mybenefits/wellness/app/learn
referringUrl: null
}
parameters: {}
profileParameters: {}
order: null
product: null
}
index: 0
name: learn-hub-mbox
}]
}
prefetch: null
notifications: []
qaMode: null
}}, response=class DeliveryResponse {
status: 200
requestId: beaa26f8-f6ef-4cd9-ab34-29a1170df575
id: class VisitorId {
tntId: 602ea62b0ad213cf200010b7000eaa33.34_0
thirdPartyId: (some unique id)
marketingCloudVisitorId: null
customerIds: []
}
client: fidelitywi
edgeHost: mboxedge34.tt.omtrdc.net
execute: class ExecuteResponse {
pageLoad: null
mboxes: [class MboxResponse {
index: 0
name: learn-hub-mbox
options: []
metrics: []
analytics: null
trace: {}
}]
}
prefetch: null
}, status=ResponseStatus{status=200, message='', globalMbox='null', remoteMboxes=null, remoteViews=null}}
PART_ID: 3563
PART_MID: (some unique id)
PART_WID: 518392
REALM: /mybenefits
REQUEST_METHOD: GET
THREAD_ID: tomcat-http--6
TIMESTAMP: 2021-02-18T13:06:23.689-05:00
URI: /wellness/api/help-hub
USER_ID: 3563
USER_ROLE: SELF
}