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rajvib36266313
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April 30, 2019
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Target Audience is not working

  • April 30, 2019
  • 1 reply
  • 2188 views

Hi,

I am trying to create audience in target where I want to exclude Tablet/iPad devices from my test.

I create the custom audience in target where in Rules I am selecting Mobile option and I am providing condition as "Is Tablet" and it's value is false.

Is that correct way to create exclusion for Tablet devices?

Thank you for your help.

Thanks & Regards,

Rajvi.

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    Best answer by Gaureshk_Kodag

    hi Rajvi,

    That is the correct way to exclude Tablet devices from test, but if its still not working for you, then you can also use following option.

    Add all list of tablets you want to exclude.

    Or you can specify height and width of devices that you can exclude

    Thanks,

    Gauresh Kodag.

    1 reply

    Gaureshk_Kodag
    Gaureshk_KodagAccepted solution
    Employee
    May 1, 2019

    hi Rajvi,

    That is the correct way to exclude Tablet devices from test, but if its still not working for you, then you can also use following option.

    Add all list of tablets you want to exclude.

    Or you can specify height and width of devices that you can exclude

    Thanks,

    Gauresh Kodag.

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