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Gaurav_Singh_02Accepted solution
Employee
July 21, 2022

@mr_moorthi could you share the request URL and request payload on "gasingh@adobe.com" . I will quickly review it and share the insights.

If things need to be investigated , you may need to open a client care ticket.


@mr_moorthi  as suggested , the issue is related to the mbox host . Please check the Host section under Administrator tab in Target UI and then ensure that the Host settings are not enabled . If they are then please add the domain of the current page in the list.

 

Document : https://experienceleague.adobe.com/docs/target/using/administer/hosts.html?lang=en .

 

Hope this helps.

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4 replies

Gaurav_Singh_02
Employee
July 21, 2022

@mr_moorthi this usually occurs because of authentication/access issues. 403 response code means that a client is forbidden from accessing a valid URL. The server understands the request, but it can't fulfil the request because of client-side issues.

Are you getting this error while loading Target on your page or while performing any specific task?

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    Mr_MoorthiAuthor
    Level 2
    July 21, 2022

    @gaurav_singh_02 Thanks for the quick response . We are getting this issue on page loading .

    Even some sites dont have target activity but still this issue occuring .

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      Gaurav_Singh_02
      Employee
      July 21, 2022

      @mr_moorthi could you share the request URL and request payload on "gasingh@adobe.com" . I will quickly review it and share the insights.

      If things need to be investigated , you may need to open a client care ticket.

      Translate
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