Using Target VEC to edit Marketo Forms | Community
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ErShields
ErShields
New Participant
July 15, 2021
Solved

Using Target VEC to edit Marketo Forms

  • July 15, 2021
  • 1 reply
  • 1304 views

I am trying to set up an activity where I remove one of our form fields for a specific audience. I've created an XT activity in Target, created my audience, and removed the form field; however, when I QA and test the experience live, but the form will no longer submit. I've tried variations where I prepopulate the field, hide it, and even remove all the code related to that field, but I have had no luck. Does anyone have experience with a similar use case?

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    Best answer by Andrey_Osadchuk

    Maybe the field you removed is mandatory and the form validation returns an error?

    Can you share or DM a QA link? 

     

     

    1 reply

    Andrey_Osadchuk
    Andrey_OsadchukAccepted solution
    New Participant
    July 20, 2021

    Maybe the field you removed is mandatory and the form validation returns an error?

    Can you share or DM a QA link? 

     

     
      ErShields
      ErShieldsAuthor
      New Participant
      July 20, 2021

      @andrey_osadchuk 

      Thank you for your response! I believe that was the issue. I did attempt to repopulate the field I was hiding on the backend in hopes that it would be considered "filled out" when the form is submitted, but all those changes seemed to break the form. I finally went ahead and created a new form in Marketo and just replaced the form using Target instead of making edits to the original form. The activity is working correctly now. For possible future use cases, is there any way to update a requited form field in Target? 

       

      Thanks,

      Erin Shields

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