Community Manager

[Workfront AMA] Ask Me ANYTHING about Workfront Proof

Forum|Forum|10 months ago
April 15, 2025
37 replies
11278 views

Event Concluded on May 8th, 2025

Thanks all for attending!

Welcome back to another Ask Me Anything (AMA) series, formerly known as Community Coffee Breaks! In the first customer-led AMA of 2025, we are partnering with Workfront Community Advisors Lyndsy D. (@lyndsy-denk), Monique E. (@moniqueevans), and Richard C. (@richard__carlson) to host a 1-hour AMA on Workfront Proofs. Keep in mind this is a text-only event, there is no link/video to join! Just post your question as a reply to the thread and it will be answered during the 1-hour “event”.

What is Workfront Proof?

Workfront Proofing streamlines the review process for digital assets, allowing teams to collaborate on feedback and approvals in real-time. Workfront Proof supports over 150 file types, enabling diverse content reviews, offers intuitive markup tools for detailed feedback and supports robust version control to track changes. Lastly, with automated approval workflows, Proof ensures that the review process is efficient and organized.

Why do we need it?

Streamlined Workflow: Simplifies review processes by centralizing all feedback and approvals in one platform, reducing the chaos of email threads and ensuring that everyone involved has access to the same information.
Real-Time Collaboration: Teams can provide immediate feedback on digital assets, allowing for faster decision-making. Reviewers can annotate directly on proofs, making comments clear, actionable, and easier to understand.
Version Control: Workfront Proofing maintains a history of all changes and comments, enabling teams to track revisions easily.
Automated Approval Processes: Proof allows for customizable workflows that can automate the approval process, making it easier to manage complex review cycles. This feature helps ensure that deadlines are met without sacrificing quality.
Support for Multiple File Types: With the ability to handle over 150 file types, including dynamic media, Workfront Proofing is extremely versatile for all kinds of projects.

Not sure where to start? We’ve included some sample questions to get you started.

What is Proofing?
What is the difference between Proof and Document Approvals?
What is the benefit of using Proof?
How do you track proofs from an owner standpoint?
How do you help proof participants stay on top of their Proofs?
What do we need to know about upcoming changes to document approvals and markup?
If any of these are your exact questions, feel free to copy-paste them in the comment section below!

Here are some recent Proof resources to get you thinking about the topic prior to the event:

Interested in getting started with Proof? Check out our Proof Documentation on Experience League
More of a visual learner? Watch our Proof tutorials, which were recently updated this year!

GUIDELINES AND REQUIREMENTS TO PARTICIPATE

Please note that this text-only AMA takes place as a discussion post on the Workfront Community. If you are unable to make this live event, you can always publish your question in the thread now! Please be sure to REFRESH the page frequently so you don't miss responses from our PMs or new questions/comments.

**All AMAs are TEXT-ONLY, meaning there is no webinar, video call, or recording. All questions and answers will occur on this thread.

Event Concluded on May 8th, 2025

Workfront

jon_chenAuthor

Community Manager

Hi Everyone. Thanks for your questions - the AMA is now OVER. Big thank you to all those who attended, whether you asked a question, responded, or just reviewed all the replies! Please stay tuned for future Workfront AMAs, all of which will occur exclusively on the Workfront Community.

B

BrendaGr2

New Participant

During legal review/proofing stages, we periodically need to review older reviews. Is it possible to search not only for comments made, but also for something within the PDF or PowerPoint presentation? Is this doable? If so, how.

Thank you

Lyndsy-Denk

New Participant

Proof versions can help for side-by-side comparisons. And there is a way to export the comments from proofs.

N

NatalieTe1

New Participant

How can I unsubscribe from these emails?

MoniqueEvans

New Participant

You can unfollow the conversation

C

Cici5

New Participant

When creating a proof in Workfront Project (Document), how can we keep the "resolve" option available when pushed to the next stage with Creative? It seems to get lost so have been unable to make this transition... is it a permission or role that needs to be updated?

Lyndsy-Denk

New Participant

I have to wonder if this is a feature of staging. If no one else has insight, I would submit a ticket to support to ask.

M

MarlaDr

New Participant

We have a user that is leaving comments on a proof but the comments get changed into something unreadable: REPLACE -y-|- ---$-sy-|--$ x-9--|------y- WITH (example). Anyone else experiencing this? Do you know what causes this? I have time set up with the user to do a screen share to see if we can recreate the issue, but I thought this group may have some insights or troubleshooting tips.

MoniqueEvans

New Participant

If you haven't already, please submit this to Support. That's definitely a bug of some sort

C

CarolEr2

New Participant

When we end a proof, we add a custom message, which contains our project number. But when we receive a notification that a decision was made on our proof, there is no tie in back to the original custom message subject, so we have to open the proof to see which project the notification is for. Is there any way to have the email subject in the response?

C

CarolEr2

New Participant

Is there a way to automate reminders for individual proofs? We do not use automatic workflows, as each proof has different reviewers, so that is not an option for our team.

Lyndsy-Denk

New Participant

In Setup, you can configure a default proof deadline and an automatic nagging notification. See the screenshot attached. I recommend configuring these settings regardless of what type of workflow you use.

jon_chenAuthor

Community Manager

Hi Everyone!

Our experts @lyndsy-denk , @moniqueevans , and @richard__carlson are on the thread NOW to answer your Proof questions. Hop in and ask your questions now for their help!

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NancyMc2

New Participant

Is there a way to select multiple existing documents in a project (but not necessarily all of them) and combine them into one proof without having to download them, and then reupload them? It would be helpful if there was a way to do this within the system rather than having to add the extra steps of downloading/reuploading.

CynthiaBoon

Employee

Hello! I checked with Monique and there is not a native way to do this, but you should be able to do this via Fusion. The trigger might be the submission of the request with multiple docs attached. Then the scenario would need to download the docs to a specific location, and then re-upload as a single proof in the same request. It seems like it's doable, but you might need some Fusion expertise to build it.

RubyPeterson

New Participant

Our designers often mark up a proof with explanatory comments for our approvers to know "here's what this is, what this is, what this is". Each time they need to create a new version of the proof, they have to manually rebuild all of those initial comments. Is there any way to transfer or import comments?

On a similar-but-different question, we sometimes receive a PDF that has comments on it (i.e. added in Adobe Acrobat/Reader PDF), but when we upload that PDF as a proof in Workfront, there is no way to see those comments, and they definitely don't "come in" as comments -- is there any feature we're missing to allow that?

Lyndsy-Denk

New Participant

You can move a proof, but not copy comments. Here are some functions that might help:

You can print a proof summary that includes all the comments for a proof version.
If you use proof versions, reviewers can look back at previous versions and the comments.

V

Vickie_Nguyen

New Participant

Following up to see if I can get an answer on the second question in the original post: "On a similar-but-different question, we sometimes receive a PDF that has comments on it (i.e. added in Adobe Acrobat/Reader PDF), but when we upload that PDF as a proof in Workfront, there is no way to see those comments, and they definitely don't "come in" as comments -- is there any feature we're missing to allow that? "

Thank you!

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Event Concluded on May 8th, 2025

What is Workfront Proof?

Why do we need it?

GUIDELINES AND REQUIREMENTS TO PARTICIPATE

Event Concluded on May 8th, 2025

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