[Workfront AMA] Ask Me Anything about Workfront System Smarts & Strategic Starts | Community
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kautuk_sahni
Employee
September 22, 2025

[Workfront AMA] Ask Me Anything about Workfront System Smarts & Strategic Starts

  • September 22, 2025
  • 32 replies
  • 12314 views

Event Concluded, thanks for attending!

We’re back with another Ask Me Anything (AMA)!✨

Mark your calendars for Wednesday, October 29th, 2025, from 9 AM – 10 AM PDT and join us for a text-only AMA session right here in the Community.

This time, we’ll be joined by @moniqueevans and @kierstenkollins from Customer Side & @nicholevargas@cynthiaboon, and @lesliespier from Adobe, who will answer your questions about managing Adobe Workfront—covering everything from day-to-day tasks that keep your system clean and efficient to strategic planning for future enhancementsReporting, Adoption, System Maintenance, Notifications, Governance, Ongoing Management of New Ideas (roadmapping) and Custom Forms. 

Whether you’re a system admin, a power user, or just getting started with Workfront, this AMA is your opportunity to learn practical tips and gain insights from experienced practitioners who have successfully guided organizations through both tactical and long-term Workfront success.

🔹 Event Title: [Workfront AMA] Ask Me Anything about Workfront System Smarts & Strategic Starts
🔹 Date & Time: Wednesday, October 29th, 2025 | 9 AM – 10 AM PDT
🔹 Customer Speakers: Monique Evans & Kiersten Kollins

🔹 Adobe Speakers: Nichole Vargas, Leslie Spier & Cynthia Boon

🔹 Adobe Host: Kautuk Sahni

💡Topics you might want to explore:

  • Best practices for maintaining a clean and efficient Workfront system
  • Common pitfalls admins face (and how to avoid them)
  • How to balance immediate fixes with long-term planning
  • Tips for rolling out enhancements without disrupting existing processes
  • Proven strategies for aligning Workfront with organizational goals.

❓Not sure what to ask? Here are some sample questions to spark ideas:

  • How often should I conduct a system health check?
  • What’s the best way to manage custom fields and forms over time?
  • How do I know when it’s time to reconfigure or redesign parts of my Workfront setup?
  • What’s one thing you wish every admin did regularly that would save headaches later?
  • How do you organize a roadmap and strategically plan for leadership to understand?

👥 Who will benefit most from this AMA?

  • System Administrators are looking to keep their environments running smoothly.
  • Power Users who want to balance tactical fixes with strategic improvements.
  • New Workfront Users are eager to learn best practices from experienced practitioners.
  • Project Managers & Leaders seeking strategies to align Workfront with organizational goals.

📝Guidelines and Requirements to Participate 

This text-only AMA will take place as a discussion post here in the Workfront Community. If you can’t join live, don’t worry—you can post your question in this thread ahead of time! During the event, remember to refresh the page frequently so you don’t miss new answers from our experts or follow-up comments.

To ask our experts a question:

  • Your post should be related to managing Adobe Workfront; this includes both day-to-day system practices and longer-term strategic planning.
  • You must be signed into the Workfront Community and submit your question before or during the live 1-hour session on Wednesday, October 29, 2025, between 9:00 AM – 10:00 AM PDT. (You don’t need to log in if you aren’t submitting a question or comment.)

  • For maximum visibility, please tag our experts Monique Evans and Kiersten Kollins in your post using the format “@username.”

Reminder: All AMAs are TEXT-ONLY—there’s no webinar, video call, or recording. All questions and answers will happen right here in this thread.

👉 Pro Tip: Post your questions early so our speakers can prioritize them during the live session!

32 replies

New Participant
September 23, 2025

I have an browser extension call Whatfix - Cost is about 100/year per user.

It allows me to create quick links at the top of Workfront pages and the quick links reference the Workfront release notes

The same application allows me to have a Workfront self help and I put the links in there also.

CynthiaBoon
Employee
October 29, 2025

That's a great tip! Thanks for sharing!

KariB93WI
New Participant
September 23, 2025

How do you communicate release information with users? Do you change your SOP to take advantage of new features? How often?

KierstenKollins
New Participant
October 29, 2025

It depends on what the changes are but, in my experience, try to be ahead of the game as much as possible. Be sure to frequently check the release updates page to see what is coming out to be able to plan for the changes. In the preview environment, be sure to test and grab any key users to ensure it makes sense to them before sending a broader communication when the time is right. As an Admin, SOP’s may need to change and that is part of the job. My biggest piece of advice to make sure you plan for these changes in your day to day, because they are important and should not be overlooked. Communicate with leadership the importance on why this is adding work to your plate but it is valuable.

 

Release Updates: https://experienceleague.adobe.com/en/docs/workfront/using/product-announcements/product-releases/product-releases

 

 

The communication cookbook is also a great resource to see how others communicate changes.

 

Communication Cookbook: https://experienceleaguecommunities.adobe.com/t5/workfront-blogs/introducing-the-end-user-communications-cookbook/ba-p/607439

 

 

Overall, it is about finding the balance that works for your business and users and to meet them where they are, so they know they have support when changes occur. This helps to promote adoption even when changes are scary sometimes.