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DimaKudryavtsev
DimaKudryavtsev
Level 3
Nov 13, 2020 12:16 AM UTC
Solved

Activate tracking in iOS and Android Push messages

Hi

 

Is it possible to use tracking for URL's in Android and iOS push messages? I checked and it does not seem to be working.

 

I can see Open action, but cannot see any button clicks and the URL's in the context are not replaced with tracking server URL's. 

 

Is there any way to enable it? The tracking it self is enabled in the delivery template.

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Nov 13, 2020 2:13 PM UTC

Hi Dima,

 

Please take a look at the forum post below which seems to cover this:

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/tracking-push-notification-deep-link-android-ios/qaq-p/260729

 

Also please make sure that you are on at least 9032 as well as we have had some defects with tracking on Push Messages in other Campaign builds.

 

Thanks,

Craig

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2 replies

Milan_Vucetic
Milan_Vucetic
Level 9
Nov 15, 2020 3:11 PM UTC

Hi @dimakudryavtsev 

this must be enabled from App side (developers who configure SDK).

Regards,

Milan

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Craig_Thonis
Craig_ThonisAccepted solution
Employee
Nov 13, 2020 2:13 PM UTC

Hi Dima,

 

Please take a look at the forum post below which seems to cover this:

https://experienceleaguecommunities.adobe.com/t5/adobe-analytics-questions/tracking-push-notification-deep-link-android-ios/qaq-p/260729

 

Also please make sure that you are on at least 9032 as well as we have had some defects with tracking on Push Messages in other Campaign builds.

 

Thanks,

Craig

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