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seemak19887037
seemak19887037
Level 2
Dec 26, 2018 6:47 AM UTC
Solved

adobe campaign workflow stuck

I have started the workflow for the campaign OP1110 as usual. But it doesnt start. all Buttons are grey, so i cant stop or pause it.

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    ankitkocharAccepted solution
    Level 2
    Dec 31, 2018 12:17 PM UTC

    You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
    However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

    Regards,
    Ankit

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    3 replies

    seemak19887037
    seemak19887037Author
    Level 2
    Jan 3, 2019 6:41 AM UTC

    thanks ankit, its really helpfull

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    ankitkocharAccepted solution
    Level 2
    Dec 31, 2018 12:17 PM UTC

    You can try right click on workflow --> Action --> Unconditional Stop, which will basically kill the workflow process.
    However, I think it would be good to analyse logs before doing so both from audit log (journal logs) and also runwf.log on the application server (if you are running a on - premise instance)

    Regards,
    Ankit

    Translate
      asish_kumarp599
      asish_kumarp599
      Level 4
      Dec 27, 2018 1:10 AM UTC

      Can you please share here the workflow log?

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