Authentication error while calling custom created Method via SOAP

Hi Adhiyan,

I followed the steps you mentioned and it still did not work.

Then we changed on the frontal server Serverconf.xml.

In the  <!-- List of URLs to relay (insert order defines priority).

Section…

We changed all the http://localhost:8080

To point to the campaign server.. e.g:  http://<instanceName>:8080

Thank you for your inputs Adhiyan, appreciate it!

Thanks,

Vidya Shivakumar

Hi Vidya,

Please perform the below steps to resolve this issue :

1>. Update the allowUserPassword attribute to true in lan security zone in serverconf.xml and webservices security zone in config-instance.xml

2>. add the IPv6 IP coming in the error :0:0:0:0:0:0:0:1 in both lan and webservice security zone (Lan in serverconf.xml and webservice in config-instance.xml )

In the below format :

<subNetwork label="ipv6local" mask="0:0:0:0:0:0:0:1" name="localIPv6" proxy="127.0.0.1,10.0.0.0/8,::1"/>

Restart web and Apache after that.

This would resolve the error you are seeing.

Regards,
Adhiyan

Hi All,

I'm facing the same issue. We are on a hybrid model and marketing and frontal servers are not on the same system.

"the user/password authentication is not authorized for '******ar' login via the '0.0.0.0.0.0.0.1' address".

SessionToken is set to true in config file.

Thanks,
Vidya Shivakumar

Hi Nadeem,

Could you find a way through?

Florent

Were you able to resolve the issue? I am having the same issue.

Hi David ,

IP 127.0.0.1 is already masked at operator level ""Administration\Access Management\ Operators\%youracc%\ Access Rights\" then go to lower panel "Security settings" Edit the access parameters "

I will have to  look into serverConf.xml or config-yourinstance.xml .

You need to whitelist the IP/range through security zones. or on that particular account on Operators.

Go to "Administration\Access Management\ Operators\%youracc%\ Access Rights\" then go to lower panel "Security settings" Edit the access parameters and start from there.

​more information here https://docs.campaign.adobe.com/doc/AC6.1/en/Technotes/AdobeCampaign_Deliverability_Configuring_Security_Zones.pdf

Security zones looks something like the following in serverConf.xml or config-yourinstance.xml

    <!-- Security zone 
       allowDebug :  Authorize debug mode for Web applications Default: false 
       allowEmptyPassword :  Authorize the user to use the application without a password Default: false 
       allowHTTP :  Authorize the use of HTTP for operator logon Default: false 
       allowSQLInjection :  Authorize the use of SQLDATA in expressions Default: false 
       allowUserPassword :  Authorize user/password session tokens Default: false 
       label :  Label Default: NewLabel() 
       name :  Internal name Default: NewName() 
       sessionTokenOnly :  Do not use the security token Default: false 
       showErrors :  Display error details Default: false -->
      <!-- subNetwork :  Sub-network 
         label :  Label Default: NewLabel() 
         mask :  Mask or address 
         name :  Internal name Default: NewName() 
         proxy :  Mask or address of (reverse) proxy used by this sub-network to access the instance. In this case, the 'X-Forwarded-For' header will be tested instead of this proxy. Default: 127.0.0.1 -->
      <!-- securityZone :   
         -->
  <securityZone allowDebug="false" allowHTTP="false" allowSQLInjection="false" label="Public Network"
                name="public">
    <subNetwork label="All addresses" mask="*" name="all" proxy="127.0.0.1, ::1"/>
    <securityZone allowDebug="true" allowHTTP="false" allowSQLInjection="false" label="Private Network (VPN)"
                  name="vpn" showErrors="true">
      <securityZone allowDebug="true" allowEmptyPassword="false" allowHTTP="true"
                    allowSQLInjection="false" allowUserPassword="false" label="Private Network (LAN)"
                    name="lan" sessionTokenOnly="true" showErrors="true">
        <subNetwork label="Lan 1" mask="192.168.0.0/16" name="lan1" proxy="127.0.0.1, ::1"/>
        <subNetwork label="Lan 2" mask="172.16.0.0/12" name="lan2" proxy="127.0.0.1, ::1"/>
        <subNetwork label="Lan 3" mask="10.0.0.0/8" name="lan3" proxy="127.0.0.1, ::1"/>
        <subNetwork label="Localhost" mask="127.0.0.0/8" name="localhost" proxy="127.0.0.1, ::1"/>
        <subNetwork label="Lan (IPv6)" mask="fc00::/7" name="lan6" proxy="127.0.0.1, ::1"/>
        <subNetwork label="Lan (IPv6)" mask="fe80::/10" name="lan6b" proxy="127.0.0.1, ::1"/>
        <subNetwork label="Localhost (IPv6)" mask="::1/128" name="localhost6" proxy="127.0.0.1, ::1"/>
      </securityZone>
    </securityZone>
  </securityZone>

Thanks Amit,

So basically i need to register my IP in Server Configuration? but generally we don't set IP address. As i am able to use the same in Training environment   without any IP config.

Is there any parameter at Server Configuration to allow calls from intranet ?

Thanks

Nadeem

Hi,

Your server is not accepting localhost ip address for authentication. check for allowed ip address in your server configurations. or try from authorized ip address.

Regards,

Amit