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ADB407207
Level 2
Sep 4, 2019 12:46 PM UTC
Solved

Campaign Delete Error

Hi,

I am unable to delete campaigns from the program. Whenever clicking on "delete" , its giving Attribute 'OperationId' unknown error.

Any idea why I am getting this error?

Thanks

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    Milan_Vucetic
    Milan_VuceticAccepted solution
    Level 9
    Sep 9, 2019 1:34 PM UTC

    Hi,

    this is not an issue, every table should have a primary key populated for every record.

    If you have this problem every time when you want to erase some campaign then it is a configuration issue probably (primary key is not populated). I understood that this is a one particular case  that you have experienced (we don't know reason why this happened, we just found a way to delete it)

    Regards,

    Milan

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    15 replies

    ADB407207Author
    Level 2
    Sep 11, 2019 6:29 AM UTC

    Thanks Milan...

    Actually I am facing this issue for every campaign delete, might be some configuration issue....

    Thanks..

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    Milan_Vucetic
    Milan_VuceticAccepted solution
    Level 9
    Sep 9, 2019 1:34 PM UTC

    Hi,

    this is not an issue, every table should have a primary key populated for every record.

    If you have this problem every time when you want to erase some campaign then it is a configuration issue probably (primary key is not populated). I understood that this is a one particular case  that you have experienced (we don't know reason why this happened, we just found a way to delete it)

    Regards,

    Milan

    Translate
      ADB407207Author
      Level 2
      Sep 9, 2019 12:06 PM UTC

      Any idea how it will be resolved? Is it Adobe Campaign installation issue or initial configuration issue? Our campaign is hosted on premise.

      Thanks..

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      Milan_Vucetic
      Milan_Vucetic
      Level 9
      Sep 9, 2019 11:55 AM UTC

      Hi,

      I am glad that you solved problem.

      Yes, it looks for primary key identifier for delete operation and that field was empty.

      Regards,

      Milan

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        ADB407207Author
        Level 2
        Sep 9, 2019 11:25 AM UTC

        Thanks Milan.. using SQL Query I am able to delete the campaign.

        Any idea why I am getting error while trying to delete it fro the console? It looks like, the delete operation is looking for the "OperationId" attribute in nmsOperation schema, which is not exists, hence throwing error. But not sure why this out of the box functionality throwing error.

        Thanks..

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        Milan_Vucetic
        Milan_Vucetic
        Level 9
        Sep 9, 2019 10:14 AM UTC

        Hi,

        Please, try deleting campaign from database directly or use SQL code node.

        Find Internal name of your campaign (because missing Id) with Generic query editor and set sql query inside of node:

        DELETE FROM NMSOPERATION WHERE SINTERNALNAME = 'internal_name_of_your_campaign'

        Maybe will work for you.

        Regards,

        Milan

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          ADB407207Author
          Level 2
          Sep 9, 2019 9:26 AM UTC

          Hi,

          Any help on this..

          Thanks.

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          ADB407207Author
          Level 2
          Sep 5, 2019 10:35 AM UTC

          Hi Badr,

          Its not workflow. I am unable to delete campaign.

          Thanks

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          badr_eddine
          Level 3
          Sep 4, 2019 1:51 PM UTC

          Hi,

          It's a little weird what is happening, but the first thing im thinking to do, is to go from Tools >  Generic query editor, and search that workflow if still showing using the query editor. if not then is something wrong with the display.

          you can too go to administration > Production > Objects Created automatically, and delete it from there if shows.

          If you have acces to the Data Base, you can too search it there directly and if you find it delete it using sql methods.

          Regards,

          Badr.

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            ADB407207Author
            Level 2
            Sep 4, 2019 1:25 PM UTC

            Just now deleted local cache.. still I am able to view that campaign... Even if I just create a campaign and then delete then also unable to delete it.

            Thanks

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