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malli_06
Employee
May 24, 2018 11:36 AM UTC
Solved

Can we Customize the Dashboard

Hi,

Can anyone have idea of customizing the Neolane Dashboard in the Browser Interface ?

Requirement - Based on the Roles that highlighted Links should get displayed.

Thanks,

Rajesh Malli.

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malli_06Accepted solution
Employee
Nov 27, 2018 5:37 AM UTC

Hi Vipul,

Thanks for replying to the post, Actually am from the support team. I have made code changes to get the option to create a customer for the Customers.

Now the option is available in the Tool.

Please check the below link for more information.

Add Supported Users for Campaign

Thanks,

Rajesh Malli.

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3 replies

malli_06AuthorAccepted solution
Employee
Nov 27, 2018 5:37 AM UTC

Hi Vipul,

Thanks for replying to the post, Actually am from the support team. I have made code changes to get the option to create a customer for the Customers.

Now the option is available in the Tool.

Please check the below link for more information.

Add Supported Users for Campaign

Thanks,

Rajesh Malli.

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vraghav
vraghav
Employee
May 30, 2018 4:21 PM UTC

Hi Rajesh,

Options such as Create a new operator and Create an Internal ticket is only visible to Adobe internal employees.

External users will not see this option.

Having said that customizing of dashboard is a request which will not be processed. If you wish not to see some option please get in touch with campaign support at support-neolane@adobe.com<mailto:support-neolane@adobe.com> explaining what exactly do you want.

Regards,

Vipul

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Amit_Kumar
Amit_Kumar
Level 10
May 25, 2018 8:44 AM UTC

Hi Rajesh,

It's possible, ask Neolane support so that they can grant different level of access to other roles like in one of my accounts I do not have access to create new operators/internal tickets as I am not Account Manager for that client.

screenshot for reference!

Regards,

Amit

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