Employee

Solved

Can we Customize the Dashboard

Forum|Forum|7 years ago
May 24, 2018
3 replies
1930 views

Hi,

Can anyone have idea of customizing the Neolane Dashboard in the Browser Interface ?

Requirement - Based on the Roles that highlighted Links should get displayed.

Thanks,

Rajesh Malli.

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Best answer by malli_06

Hi Vipul,

Thanks for replying to the post, Actually am from the support team. I have made code changes to get the option to create a customer for the Customers.

Now the option is available in the Tool.

Please check the below link for more information.

Add Supported Users for Campaign

Thanks,

Rajesh Malli.

M

malli_06AuthorAccepted solution

Employee

Hi Vipul,

Thanks for replying to the post, Actually am from the support team. I have made code changes to get the option to create a customer for the Customers.

Now the option is available in the Tool.

Please check the below link for more information.

Add Supported Users for Campaign

Thanks,

Rajesh Malli.

vraghav

Employee

Hi Rajesh,

Options such as Create a new operator and Create an Internal ticket is only visible to Adobe internal employees.

External users will not see this option.

Having said that customizing of dashboard is a request which will not be processed. If you wish not to see some option please get in touch with campaign support at support-neolane@adobe.com<mailto:support-neolane@adobe.com> explaining what exactly do you want.

Regards,

Vipul

Amit_Kumar

New Participant

Hi Rajesh,

It's possible, ask Neolane support so that they can grant different level of access to other roles like in one of my accounts I do not have access to create new operators/internal tickets as I am not Account Manager for that client.

screenshot for reference!

Regards,

Amit

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