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Ravish_Patel
Ravish_Patel
Level 2
Nov 6, 2019 9:38 PM UTC
Solved

CC email for transactional emails/message center emails

Is there a way to cc an emails sent using message center. The requirement is to send a confirmation email to the primary owner and the secondary owner of a particular transaction that is being performed online.

message centre​ transactional message​

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    Craig_Thonis
    Craig_ThonisAccepted solution
    Employee
    Nov 7, 2019 2:14 PM UTC

    Hello Ravish,

    The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

    Help doc:

    Email archiving

    Craig

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    5 replies

    Craig_Thonis
    Craig_ThonisAccepted solution
    Employee
    Nov 7, 2019 2:14 PM UTC

    Hello Ravish,

    The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

    Help doc:

    Email archiving

    Craig

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      Ravish_Patel
      Ravish_PatelAuthor
      Level 2
      Nov 6, 2019 10:11 PM UTC

      The links for are standard marketing emails. We are looking for a use case of targeted 101 emails to not just one but two customers in one email.

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      Ravish_Patel
      Ravish_PatelAuthor
      Level 2
      Nov 6, 2019 10:10 PM UTC

      Hello Jon,

      We are currently sending 2 rtEvents, but the need is to have one email with both the recipients in one email for the rtEvent.

      Thank you

      Ravish Patel

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      Raj_Ganta-1
      Raj_Ganta-1
      Level 5
      Nov 6, 2019 9:59 PM UTC

      Hi,

      In addition to what Jon mentioned which I think works, can you please check the below link

      CC and BCC Users

      Send CC/BCC to individual recipients

      Translate
        Jonathon_wodnicki
        Jonathon_wodnicki
        New Participant
        Nov 6, 2019 9:56 PM UTC

        Hi,

        Send a PushEvents request with 2 rtEvent elements- one for each address.

        Thanks,

        -Jon

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