Checking consents during Workflows | Community
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ParthaSarathy
ParthaSarathyAccepted solution
New Participant
March 11, 2025

@michael_soprano , As a 'Consent' do you mean whether the recipient has opted for email / direct mail communication? If so, expand target > and you can find the field in recipient schema as 'No longer contact by email', 'no longer contact by direct mail', 'No longer contact by any channel'. You can consider these fields.

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ParthaSarathy
ParthaSarathy
New Participant
February 11, 2025

Hi @michael_soprano ,

Can you elaborate what you're trying to do. In general, you can use 'split' activity to do filtering after a transition.

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    Michael_Soprano
    Michael_SopranoAuthor
    Level 10
    February 17, 2025

    First I send email. Then as a follow-up I would to send SMS & Direct Mail and would like to check if customer has required consents. 

     

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