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Conditional if no data (Reciepients) before delivery?

Forum|Forum|2 years ago
January 9, 2024
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I get "personalization or count error" when my workflow's targeting has 0 results.

To avoid this I've created a split activity, where if primary key is empty, just end. Otherwise send the delivery.

However, I've restarted the workflow, and even when there isn't any recipients, the split activity has continued by the split and the complement. Why?

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Best answer by ParthaSarathy

Hi @god_prophet ,

Use 'Test' Activity instead of Spilt activity, and provide the condition as

vars.recCount > 0

So if there are atleast 1 count, then delivery will get triggered.

ParthaSarathyAccepted solution

New Participant

Hi @god_prophet ,

Use 'Test' Activity instead of Spilt activity, and provide the condition as

vars.recCount > 0

So if there are atleast 1 count, then delivery will get triggered.

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