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parmeshwarr3905
New Participant
March 20, 2023
Solved

Delete/remove delivery templates

  • March 20, 2023
  • 2 replies
  • 1488 views

Hi everyone,

 

I have large number of email delivery templates which are not required anymore. Is it ok just to go ahead with delete option? If so what would the impact of doing it? Can anyone share the best practices/approaches to follow for deleting the delivery templates?

 

Thank you!

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Best answer by costa_n11

Hi @parmeshwarr3905 

A caveat is if the template is referenced in a workflow (via Delivery or Continuous activity), if you delete the template, you won't be able to open the workflow activity as it references the delivery template and it'll fail to load the activity. So you might be careful when you do so....

Thanks
Denis

2 replies

C
costa_n11Accepted solution
Employee
March 20, 2023

Hi @parmeshwarr3905 

A caveat is if the template is referenced in a workflow (via Delivery or Continuous activity), if you delete the template, you won't be able to open the workflow activity as it references the delivery template and it'll fail to load the activity. So you might be careful when you do so....

Thanks
Denis

    P
    parmeshwarr3905Author
    New Participant
    March 21, 2023

    Noted. Thank you @costa_n11

     

    Craig_Thonis
    Craig_Thonis
    Employee
    March 20, 2023

    Hi Parmeshwarr,

    As long as you are not using the templates anymore, you should be able to delete them freely without issue. There is no particular best practice for deleting templates.

     

    Regards,

    Craig

      P
      parmeshwarr3905Author
      New Participant
      March 21, 2023

      Thank you @craig_thonis 

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