Does Adobe Campaign Classic Cloud Hosting by Adobe supports FDA? | Community
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KiranK_Edem
Level 3
Apr 24, 2019 12:38 PM UTC
Solved

Does Adobe Campaign Classic Cloud Hosting by Adobe supports FDA?

We are looking at loading data into ACC from Dynamic 365 in the long term, which is scheduled go go-live in a year from now. As an interim solution, we wanted to load the data from a BI system into ACC and we wanted to use FDA connector to load the data.

I would like to understand if Adobe supports FDA in a fully cloud hosted model?

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    New Participant
    Apr 24, 2019 2:07 PM UTC

    Hi,

    No FDA in fully hosted.

    Thanks,

    -Jon

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    8 replies

    Jordykovic
    Jordykovic
    Employee
    Jun 5, 2020 5:28 PM UTC

    2020 update: We now manage Snowflake FDA connector in hosted mode:

    https://helpx.adobe.com/campaign/kb/acc-on-prem-vs-hosted.html#Typesofdeploymentavailabledependingontheexternaldatabase

     

    Thomas

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    KiranK_EdemAuthor
    Level 3
    May 1, 2019 8:06 AM UTC

    Thanks for your reply. This prolly won't work for us as the customer wants to go for cloud based deployment to reduce the overhead of on-prem instance's monitoring and support overhead.

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    KiranK_EdemAuthor
    Level 3
    May 1, 2019 8:04 AM UTC

    Thanks David. I too thought so.

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    DavidKangni
    DavidKangni
    New Participant
    May 1, 2019 1:01 AM UTC

    The external database needs to be exposed to the Campaign server. As a consequence, FDA is only available for deployments that are not fully hosted by Adobe. Basically it's for security reason.

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    David Kangni
      Jonathon_wodnicki
      Jonathon_wodnicki
      New Participant
      Apr 29, 2019 10:06 PM UTC

      You could try to negotiate. Maybe they'll allow FDA over HTTP, in which you'll need an on-premise Campaign instance to proxy the db connection.

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      KiranK_EdemAuthor
      Level 3
      Apr 29, 2019 11:46 AM UTC

      Hi,

      I was wondering what are the reasons behind not supporting the fda option on managed service? This kinda forcing the customer to go for SFTP based solution and doesn't really look like an enterprise solution.

      Regards,

      Kiran

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      KiranK_EdemAuthor
      Level 3
      Apr 24, 2019 3:09 PM UTC

      Thank you!

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      Jonathon_wodnicki
      Jonathon_wodnickiAccepted solution
      New Participant
      Apr 24, 2019 2:07 PM UTC

      Hi,

      No FDA in fully hosted.

      Thanks,

      -Jon

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