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Level 2
Oct 11, 2019 6:06 PM UTC
Solved

Duplicate email delivery in mail inbox

Hi Team,

I am sending email with single target audience but it delivered in customer inbox two times.

I checked all the configurations from delivery side.

could you please help me out ??

Thanks,

Saurabh

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Sourav_Sadhu
Sourav_SadhuAccepted solution
Level 2
Oct 16, 2019 4:02 PM UTC

Hi Saurabh,

Can you check if you have selected the first option in the property?

Regards,

Sourav

11 replies

Venu_Reddy
Level 6
Oct 16, 2019 1:59 PM UTC

Hi Saurabh,

There may be a chance of duplication of the target and may be the typology was not configured properly.

Regards,

Venu

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