Error While Creating a New Campaign

Forum|Forum|1 year ago
July 24, 2024
2 replies
729 views

Hi Team,

We are getting an error while creating the new campaign in ACC. The campaign will be created in the background but we are getting an error message as well.

Do we have any workaround to fix this issue ?

Campaign Classic v7, Campaign v8
Campaign v8
Campaign Classic v7
Campaign
Campaign Classic

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Best answer by Craig_Thonis

Hi Sharath,

I would recommend opening a ticket with Support on this one as a deeper investigation would be required to understand the root cause.

Regards,

Craig

Pradeep_Kumar_Srivastav

New Participant

Hi @sharath_kumar See if this helps.

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-19400

Craig_ThonisAccepted solution

Employee

Hi Sharath,

I would recommend opening a ticket with Support on this one as a deeper investigation would be required to understand the root cause.

Regards,

Craig

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