Facing issues in Adobe analytics connector | Community
Skip to main content
S
Sujith_02kumar
New Participant
November 29, 2024
Solved

Facing issues in Adobe analytics connector

  • November 29, 2024
  • 1 reply
  • 915 views

Hi Everyone,

We are facing issues while configuring adobe analytics connector in campaign classic. Below is the error screenshot. Can someone please help me to understand this error?

 


Regards,
Sujith Kumar.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by _Manoj_Kumar_

Hello @sujith_02kumar  Could you please share screenshots of error and your configurations?


Hello @sujith_02kumar  Also, You will have to login via IMS for the integration. If you are using username/password option to login then it won't work.

 

Make sure you have access to report suites in the Adobe Analytics on the IMS login.

1 reply

_Manoj_Kumar_
_Manoj_Kumar_
New Participant
December 2, 2024

Hello @sujith_02kumar 

 

You are using the deprecated Option in Adobe Analytics connector.

 

Select the "Adobe Analytics" option in integration dropdown

 

     Manoj     Find me on LinkedIn
    S
    Sujith_02kumarAuthor
    New Participant
    December 3, 2024

    Hi @_manoj_kumar_ ,

     

    Thanks for replying. Even if I change it to Adobe analytics I'm not able to configure the form. It gives me 500 internal server error. I can enter only email address over there other fields are disabled. It's bit confusing why this is happening, is that kind of permission issue?

     

    Regards,

    Sujith kumar

    _Manoj_Kumar_
    _Manoj_Kumar_
    New Participant
    December 3, 2024

    Hello @sujith_02kumar  Could you please share screenshots of error and your configurations?

         Manoj     Find me on LinkedIn
    Terms & ConditionsAccessibility statement

    Loading footer...