French Characters in delivery getting converted | Community
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Praveen_p1
Level 2
Aug 13, 2020 3:44 AM UTC
Solved

French Characters in delivery getting converted

Hello,

 

we have a business need of sending a delivery in french content, where we are facing the below issue

 

Desired Content:  « test the french characters »

actual result: " test the french characters "

 

The characters [«  »] are converted to[" "]. We tried forcing the UTF-8 encoding on the message still the issue is not resolved.

 

Please guide us to fix this issue.

 

Thanks in advance.

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_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
Aug 14, 2020 1:53 PM UTC

Hello @praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

     Manoj     Find me on LinkedIn
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4 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
Aug 27, 2020 10:50 AM UTC

Hi @praveen_p1 ,

Were you able to resolve your issue with the given solution? Let us know.

Thanks!

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Sukrity Wadhwa
Praveen_p1Author
Level 2
Dec 14, 2020 12:41 PM UTC

Hello Sukrity,

 

yes, We were able to resolve the issue with the accepted solution. this was an interim solution for our team as we have to the desynchronize the content from AEM to update the french characters.

 

Thanks,

Praveen.

Translate
_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
Aug 14, 2020 1:53 PM UTC

Hello @praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

Translate
     Manoj     Find me on LinkedIn
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