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Praveen_p1
New Participant
August 13, 2020
Solved

French Characters in delivery getting converted

  • August 13, 2020
  • 2 replies
  • 1702 views

Hello,

 

we have a business need of sending a delivery in french content, where we are facing the below issue

 

Desired Content:  « test the french characters »

actual result: " test the french characters "

 

The characters [«  »] are converted to[" "]. We tried forcing the UTF-8 encoding on the message still the issue is not resolved.

 

Please guide us to fix this issue.

 

Thanks in advance.

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Best answer by _Manoj_Kumar_

Hello @praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

2 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
August 27, 2020

Hi @praveen_p1 ,

Were you able to resolve your issue with the given solution? Let us know.

Thanks!

Sukrity Wadhwa
P
Praveen_p1Author
New Participant
December 14, 2020

Hello Sukrity,

 

yes, We were able to resolve the issue with the accepted solution. this was an interim solution for our team as we have to the desynchronize the content from AEM to update the french characters.

 

Thanks,

Praveen.

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
August 14, 2020

Hello @praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

     Manoj     Find me on LinkedIn
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