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mirkomanga
New Participant
March 7, 2024
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Highcharts error #12 on Custom Report

  • March 7, 2024
  • 1 reply
  • 1124 views

Hi everyone,


I created a simple report that shows an area diagram and a Pareto distribution on the number of overtures clic;

it works very well when I request data in a limited range (up to 3 months) but it fails if I extend the range beyond this limit (even if the amount of data is small):

 

Following the link in the error message, it tells me to configure the plotOptions.series.turboThreshold option of the JS Api of this library, which however I don't know how to access programmatically, given that it is embedded in the Campaign visual composer:

Can you tell me how I can change this behavior to allow data ranges of up to one year?
And, outside this context, what are the data objects to use to create report on:
1) distinct clicks (which ignore the opening by the same email client/recipient);
2) clicks count on tracked URLs?
Thanks in advance, regards

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Best answer by _Manoj_Kumar_

Hello @mirkomanga 

 

Chart configuration is hard coded in the chart.js file and it cannot be modified because it an inbuilt object.

 

1 reply

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
March 18, 2024

Hello @mirkomanga 

 

Chart configuration is hard coded in the chart.js file and it cannot be modified because it an inbuilt object.

 

     Manoj     Find me on LinkedIn
mirkomanga
New Participant
March 18, 2024

Thanks a lot @_manoj_kumar_ , so do you think there's a workaround for my problem? 

_Manoj_Kumar_
New Participant
March 19, 2024

No, I don't think there is any workaround and there won't be any because this functionality is not being developed/maintained. The push to v8 makes it a legacy thing.

 

 

     Manoj     Find me on LinkedIn