Ho we can publish video in Adobe campaign classic

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Hi Team

I tried to publish using the public resources

There i could able to publish the images and the video not get uploading

Does anyone have solution for it?

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S

souvikg79278577Accepted solution

Level 2

Please check if the video extension(.mp4) is whitelisted in the config default file in the server.

if Adobe Managed then raise a ticket with Adobe Support to whitelist it.

If Hybrid/On Premise hosted then add the extension to uploadWhitelist and restart the services.

Thanks,

Souvik

Sukrity_Wadhwa

Employee

Hi @vani97,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!

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Sukrity Wadhwa

S

souvikg79278577Accepted solution

Level 2

Please check if the video extension(.mp4) is whitelisted in the config default file in the server.

if Adobe Managed then raise a ticket with Adobe Support to whitelist it.

If Hybrid/On Premise hosted then add the extension to uploadWhitelist and restart the services.

Thanks,

Souvik

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_Manoj_Kumar_

New Participant

Hello @vani97

I would suggest checking the allowed limit on the file size and the file format in the instance config file.

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