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god_prophet
New Participant
June 1, 2024
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How to access the XML of a workflow?

  • June 1, 2024
  • 3 replies
  • 1141 views

I have a workflow failing because the person who created it does not work any longer with us. 

I've changed the "assiged to" , in the edit tab, to a current employee. Still the error mentions that the ex employee has no the necesarry permissions to change it. 

I've found this documentation and it says I need to access the XML of the workflow to fix it. How to do that?

Unable to start workflow | Adobe Campaign

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Best answer by _Manoj_Kumar_

Hello @god_prophet 

 

Update the value of execution login (highlighted in the screenshot below) to your operator and restart the WF.

 

3 replies

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
June 2, 2024

Hello @god_prophet 

 

Update the value of execution login (highlighted in the screenshot below) to your operator and restart the WF.

 

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    ParthaSarathy
    ParthaSarathy
    New Participant
    June 2, 2024

    Hi @god_prophet ,

    This issue will be fixed by Restarting the workflow with existing user.

     ~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
    Heku_
    Heku_
    New Participant
    June 1, 2024

    Hello, @god_prophet, to access the XML of the workflow you can double click a workflow to open it, then you can right click anywhere inside the workflow editor and choose the option "Edit XML Source", it's a very useful option and now you know how to access it!

    Hope this helps!

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