How to restore UI for workflows in a Campaign | Community
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jackmcdonaldtelegraph
New Participant
Oct 15, 2021 10:09 AM UTC
Solved

How to restore UI for workflows in a Campaign

Hi all,

 

I have accidentally changed the UI for a Campaign in Adobe Campaign Classic and don't know how to switch it back.

 

Please can someone advise on how to fix this? Normally I would expect it to look like the following image, with a workflow preview and drop down lists of nodes:

 

However, when I enter the Campaign I've changed, I just get list previews:

 

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    kapilKochar
    kapilKocharAccepted solution
    Level 6
    Oct 18, 2021 10:02 AM UTC

    This must be happening only to one campaign. As I can see from above  image your campaign is having 30 workflows. This view comes when you have more than 29 workflows in same campaign. Delete one workflow and view will come back to normal view. 

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    4 replies

    kapilKochar
    kapilKocharAccepted solution
    Level 6
    Oct 18, 2021 10:02 AM UTC

    This must be happening only to one campaign. As I can see from above  image your campaign is having 30 workflows. This view comes when you have more than 29 workflows in same campaign. Delete one workflow and view will come back to normal view. 

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      LaurentLam
      LaurentLam
      Level 5
      Oct 15, 2021 9:07 PM UTC

      Hello,
      did you try to clean the local cache (file menu) and then to logout / login?

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        jackmcdonaldtelegraphAuthor
        New Participant
        Oct 18, 2021 9:29 AM UTC

        yes i have tried this, but doing so did not resolve the issue

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          cnarasimhulu
          New Participant
          Oct 18, 2021 9:45 AM UTC

          One campaign can store up to 28 workflows as I know and it seems more than that.

           

          Can you try to move few workflows into another campaign or try to delete unnecessary workflows in this campaign.

           

           

          Thanks,

          Chinna.

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