How to use a workflow to push Offer through SMS and Webchat in China？ | Community
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yueminspb
Level 3
Sep 17, 2020 2:32 AM UTC
Solved

How to use a workflow to push Offer through SMS and Webchat in China？

Hi Team,

We had business scenario, it required to push categoried Offer to different level people through SMS and Webchat  in China.

So we decided to use a workflow to push Offer. In this workflow, we just want to use a enrichment activity to get a specified Offer and read the title and content of this Offer. But the problem is the title and content of Offer seems can not be acquired in a worktable. Please help me to get those information, thanks 

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Jonathon_wodnicki
Jonathon_wodnickiAccepted solution
New Participant
Sep 21, 2020 6:08 AM UTC

Hi,

 

Content fields are defined in data col's XML, so not accessible to enrichment.

You can alter the schema definition of nms:offer to turn them into table cols (remove xml="true"), or otherwise create new ones alongside.

 

Thanks,

-Jon

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2 replies

Jonathon_wodnicki
Jonathon_wodnickiAccepted solution
New Participant
Sep 21, 2020 6:08 AM UTC

Hi,

 

Content fields are defined in data col's XML, so not accessible to enrichment.

You can alter the schema definition of nms:offer to turn them into table cols (remove xml="true"), or otherwise create new ones alongside.

 

Thanks,

-Jon

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    yueminspbAuthor
    Level 3
    Sep 22, 2020 1:56 AM UTC
    If we altered the schema definition of nms:offer, should the Campaign Offer mechanism, like development deploy to live env, still works?
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