Impossible to update. Creation of new recipient profile is not allowed. Unsubscribe and subscribe

Question

Hello, I get this error trying to subscribe recipients to services via javascript&colon;

My code is like this, I query the target schema and I subscribe or unsubscribe with a non empty email that has a existing recipient, and in @2275143 there is the service.

Any idea? @Manoj_Kumar_ @ParthaSarathy @Parvesh_Parmar @DavidKangni

Thank you in advance.

_Manoj_Kumar_ · Accepted Answer

Hello @heku_

Try chaging the _key from @email to @id

Your code will look like this:

 var recipient =<recipient _key = "@id" id = {e.@id} /> // assuming e.@id is the recipient id

nms.subscription.Subscribe(e.@sub,recipient,false)

If you don't have the recipient id value in the targetData then query the recipient with email address and then pass the object or recipient id.

Craig_Thonis · Answer

Hi Heku,

I found a few internal bug references for this, and it appears to occur because of a limitation seen when webApps are going through stage, and no prefill is done. Meaning, either no prefill activity is present or a prefill activity with "Skip preloading if no ID" is checked.

The limitations listed for this are NEO-33769 and NEO-33770. Once addressed these references should be listed in the build release notes.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded