IOS 15 - older email templates don't render correctly - any recommendations? | Community
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MarioGlad
Level 2
Dec 1, 2021 6:46 PM UTC
Solved

IOS 15 - older email templates don't render correctly - any recommendations?

Masters of Adobe Campaign,

 

Has anything changed in terms of the email app on IOS 15 and privacy?


Some of the older email templates we use don't render correctly on IOS 15. 


Are you aware of any recommendations?

 

Thank you,

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    david--garcia
    david--garciaAccepted solution
    Level 10
    Dec 3, 2021 6:29 AM UTC

    In order to know how any changes/updates have affected your instance we need to know your acc server/client version as well as hosting design.

     

    You may check in the release notes to see if there are any updates relevant to your version https://experienceleague.adobe.com/docs/campaign-classic/using/release-notes/latest-release.html

    View reply

    2 replies

    Sukrity_Wadhwa
    Sukrity_Wadhwa
    Employee
    Dec 16, 2021 7:34 AM UTC

    Hi @marioglad,

    Were you able to resolve this query or do you still need more help here? Do let us know.

    Thanks!

    Translate
    Sukrity Wadhwa
    david--garcia
    david--garciaAccepted solution
    Level 10
    Dec 3, 2021 6:29 AM UTC

    In order to know how any changes/updates have affected your instance we need to know your acc server/client version as well as hosting design.

     

    You may check in the release notes to see if there are any updates relevant to your version https://experienceleague.adobe.com/docs/campaign-classic/using/release-notes/latest-release.html

    Translate
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