Issue importing modified nms:delivery form – package installation failed | Community
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Mohamed_AliAL
New Participant
June 20, 2025
Solved

Issue importing modified nms:delivery form – package installation failed

I’m trying to import the nms:delivery form, which I modified on the development environment, into the UAT environment, but I’m getting an error during the import.

17:04:13 - BAS-010087 An error occurred while extending the entity.
17:04:13 - Package installation failed.
17:04:13 - SOP-330011 Error while executing the 'InstallPackageImpl' method of the 'xtk:builder' service.
17:04:13 - XSV-350122 An error occurred, the process could not be completed.
Could you please help me with this?

ParthaSarathy
ParthaSarathyAccepted solution
New Participant
June 30, 2025

Hi @mohamed_alial ,

Mostly this error occurs when the build number for both the source and target instances are different.

In the package XML, update the build number and version number as same as target environment.
<package author="abc" buildNumber="9123" buildVersion="8.1">

 

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2 replies

ParthaSarathy
ParthaSarathyAccepted solution
New Participant
June 30, 2025

Hi @mohamed_alial ,

Mostly this error occurs when the build number for both the source and target instances are different.

In the package XML, update the build number and version number as same as target environment.
<package author="abc" buildNumber="9123" buildVersion="8.1">

 

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 ~  ParthaSarathy S~  Click here to join ADOBE CAMPAIGN USER GROUP for Quarterly In-person | Hybrid | Virtual Meetups
    ÓscarGo
    Level 2
    June 24, 2025

    Hi @mohamed_alial 

    Have you modified any of the out-of-the-box configuration in the input form?

    Could you provide more details?

    BR, Oscar

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