Making sure an email is received only once | Community

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Making sure an email is received only once

Forum|Forum|4 years ago
July 26, 2021
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Hi 👋

I have an automated workflow that is triggered daily and queries the same recipient list. Based on their updated activity they receive one out of three emails. In a scenario where the recipient's activity doesn't change how do I make sure this person doesn't receive the same email as the previous day?

Thanks so much in advance!

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Best answer by _Manoj_Kumar_

You can add a split activity before the delivery to check if they have already received the same email or not.

The condition in the split will look something like this.

Delivery logs exists such as

deliveryCode = deliveryCode of your delivery

or delivery label - delivery label of your delivery.

Let me know if this make sense.

_Manoj_Kumar_Accepted solution

New Participant

You can add a split activity before the delivery to check if they have already received the same email or not.

The condition in the split will look something like this.

Delivery logs exists such as

deliveryCode = deliveryCode of your delivery

or delivery label - delivery label of your delivery.

Let me know if this make sense.

Manoj Find me on LinkedIn

New Participant

Thanks so much @_manoj_kumar_, that's much better than what I had.