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WesleyXPL
New Participant
April 14, 2020
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Multiple email addresses for one recipient

  • April 14, 2020
  • 1 reply
  • 5052 views

Hi everyone,

 

We are in the situation where one recipient might have a personal and business e-mail address. When we contact that person for personal stuff, the e-mail should be send to his/her personal e-mail address. However, when we contact that person in relation to the company he/she is related to, the e-mail should be send to his/her business e-mail address. However, on the recipient level there's only one field available OOTB.

Due to a specific setup we cannot just create a second recipient account; and despite we already have the visitor system enabled, we are convinced it's not smart to use it as we know it doesn't support (un)subscriptions that well. So we would like to stick with the recipient if possible.

In the ideal world, you would have 2 e-mail fields with an option at the delivery level to point which it should use.

 

Does anyone have experience with a setup like this? If so, how should we configure it?

 

Kind regards,

Wesley

 

 

 

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Best answer by _Manoj_Kumar_

Hello @wesleyxpl ,

 

You can extend the recipient schema to add more fields like businessEmail and personalEmail.

By default the target mapping is set to email fields in recipient table. But you can define the delivery templates and set the target mapping to the custom fields which you have added to your recipient schema.

Let me know if that helps.

Thanks,
Manoj

1 reply

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
April 14, 2020

Hello @wesleyxpl ,

 

You can extend the recipient schema to add more fields like businessEmail and personalEmail.

By default the target mapping is set to email fields in recipient table. But you can define the delivery templates and set the target mapping to the custom fields which you have added to your recipient schema.

Let me know if that helps.

Thanks,
Manoj

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    WesleyXPLAuthor
    New Participant
    April 16, 2020

    Dear @_manoj_kumar_,

     

    Thank you for this tip!

     

    I've looked up the documentation about target mapping and found the option to create a new one.

    I guess it's just changing the e-mail field as shown below, to the new field that we create by extending the data schema of the recipients table.

     
     
     

    I guess there's no impact on the delivery logs and subscriptions?

    Or is there?

     

    Kind regards,

    Wesley

     

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