no connection could be made because the target machine actively refused it adobe campaign

Question

Hello, Im trying to configure a connection to an endpoint but after I have added the url to the serverConf.xml file I get this error.
 
IOB-090007 Network error (connect(), errno=10061: no connection could be made because the target machine actively refused it.)
 
The URL in the API call:
 
https://blabla.no.test.net/CRM/Report/G15/ViewingParticipant?viewingDate=2022-09-02
 
and the configuration in the serverConf.xml file.
<url dnsSuffix="blabla.no.test.net" urlRegEx="https://.*"/>

Any ideas?
 
Best Regards, 
Martin

_Manoj_Kumar_ · Accepted Answer

Hello @marting66652718

Looks like the URL permissions are alright else the error would have been something else. Also, the error says the connection was refused by the target machine.

My assumption is that the API needed some sort of authorization that is not passed in the headers. Checking the authorization will be a starting point to fixing this issue.

Shubham_Goyal__ · Answer

Hi @marting66652718 ,From the error logs you shared it can been that the problem is from your endpoint server where it is not accepting connection request made from you campaign server. Now, if you are trying to connect to the endpoint Url from campaign instance then make sure that public IP addresses of your campaign instance is whitelisted on the endpoint server authorization list.Br,Shubham

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