Option Variable in Message Centre | Community
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Visakha
Level 2
Jul 24, 2019 6:36 AM UTC
Solved

Option Variable in Message Centre

Hi team,

As I don't want to hardcode the URL so for that I have created an Option variable.

I have created an option variable where i have given the value as one of the URL.

I have used that option variable Variable in the personalisation block of MESSAGE CENTRE.

But after publishing the template and testing, the option variable is not working. As in the link is not coming.

So can we use Option variable in a Mesaage Centre.

If yes, then how can we use that option variable whose value is one of the link.

Please suggest.

Thanks..

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vraghav
vraghavAccepted solution
Employee
Aug 17, 2019 1:03 PM UTC

I'm assuming you don't have access to the Message Center execution instance.

You will need support's help to create the same option on RT side. This option will not get published as part of the template publishing and hence has to be manually created.

5 replies

vraghav
vraghavAccepted solution
Employee
Aug 17, 2019 1:03 PM UTC

I'm assuming you don't have access to the Message Center execution instance.

You will need support's help to create the same option on RT side. This option will not get published as part of the template publishing and hence has to be manually created.

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New Participant
Aug 14, 2019 2:36 PM UTC

Vipul, would like to hear from you on using option variables for message center with reference to ACC.

Thanks

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Raj_Ganta-1
Level 5
Jul 26, 2019 5:42 PM UTC

Visakha​

How are referring the option variable in the template? can you post the syntax? check if this thread helps.

Can we use Option Variable in personalisation block

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Visakha
VisakhaAuthor
Level 2
Jul 24, 2019 7:22 AM UTC

query for Adobe Campaign.

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vraghav
Employee
Jul 24, 2019 6:45 AM UTC