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nielsr72948361
nielsr72948361
Level 2
Jan 28, 2019 11:49 AM UTC
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Sending emails based on link clicks

Dear all,

how can I convince ACC to send different follow-up-emails based on clicks on certain links in an email delivery?

I set up a delivery in a workflow with several trackable links and an appropriate waiting time, but I don't know how to configure the filters of the following split activity. After a long search I found a thread in this forum, but the links to the related documentations are dead. The tutorials I have gone through didn't answer this specific question as well.

Best regards

Niels

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    New Participant
    Jan 28, 2019 7:13 PM UTC

    Hi,

    No split needed. Set up a campaign with independent [query->change dimension->delivery] workflows, where query is consulting nms:trackingLogRcp for url's clicked and then exchanging them for recipients in the change dimension.

    Thanks,

    -Jon

    View reply

    1 reply

    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    New Participant
    Jan 28, 2019 7:13 PM UTC

    Hi,

    No split needed. Set up a campaign with independent [query->change dimension->delivery] workflows, where query is consulting nms:trackingLogRcp for url's clicked and then exchanging them for recipients in the change dimension.

    Thanks,

    -Jon

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