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SR10
New Participant
August 25, 2023
Solved

SMS sender id configuration in AC v8

  • August 25, 2023
  • 2 replies
  • 1094 views

Hi All,

I have two queries in SMS channel configuration. 

Where can we configure the sender id for SMS. Is it possible to configure multiple sender id's and switch the id's on campaign execution?

 

Thanks

Sankar 

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Best answer by _Manoj_Kumar_

Hello @sr10 

 

You can use the highlighted field to configure your sender id.

 

 

You can create multiple external accounts with different Sender IDs

2 replies

_Manoj_Kumar_
_Manoj_Kumar_Accepted solution
New Participant
August 31, 2023

Hello @sr10 

 

You can use the highlighted field to configure your sender id.

 

 

You can create multiple external accounts with different Sender IDs

     Manoj     Find me on LinkedIn
    akshaaga
    akshaaga
    Employee
    August 28, 2023

    @sr10,

    A sender address, can be called oADC or sometimes sender id. That can be a phone number (in day to day use), a short code (when sent through a provider) or a name (this is an optional feature, in that case you cannot reply to the SMS).

      S
      SR10Author
      New Participant
      September 5, 2023

      Hi @akshaaga ,

       

      Thank you for your response.

       

      Is it possible to configure multiple short codes for the same provide and do we have an option to configure this in ACC?

       

      Thanks

      Sankar

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