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nikhilgupta86
nikhilgupta86
Level 2
Mar 25, 2019 11:21 AM UTC
Solved

Target Mapping Access Issue

Hi All,

I have created an operator group with below-named rights, but when I created an operator with this group and tried to send a delivery. When I am trying to select the targeting mapping I am getting the below error, can you please suggest what other access is required to select the target mapping. Can someone please help.

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    nikhilgupta86
    nikhilgupta86Accepted solution
    Level 2
    Mar 28, 2019 7:05 AM UTC

    I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.

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    6 replies

    nikhilgupta86
    nikhilgupta86AuthorAccepted solution
    Level 2
    Mar 28, 2019 7:05 AM UTC

    I found the issue, there were some invalid entries in the Target Mapping folder which were causing the issue, I removed the invalid target mapping which resolved the issue. I can access the target mapping now.

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    Venu_Reddy
    Venu_Reddy
    Level 6
    Mar 26, 2019 5:13 AM UTC

    It will work post addition of the DELIVERY OPERATOR security group. I tried in my instance and it is working fine.

    Delivery operator is available under Operator groups (in Administration Folder).

    Regards,

    venu

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      nikhilgupta86
      nikhilgupta86Author
      Level 2
      Mar 25, 2019 12:12 PM UTC

      Still getting the same error.

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      nikhilgupta86
      nikhilgupta86Author
      Level 2
      Mar 25, 2019 12:12 PM UTC

      Tried the same, but still getting the error.

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      Venu_Reddy
      Venu_Reddy
      Level 6
      Mar 25, 2019 11:56 AM UTC

      Hello,

      Add the Delivery operator group and try it again.

      Click here for more details: Access Rights Matrix

      Regards,

      Venu

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        bisswang
        Employee
        Mar 25, 2019 11:56 AM UTC

        Target mappings are at following location:

        System => Administration => Campaign Management => Target Mappings

        The access to this folder is restricted, so you may have to give your group some permissions on this folder to get the listing done.

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