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SorenDP
New Participant
May 3, 2022
Solved

Web applications: Can't preview page on production

  • May 3, 2022
  • 2 replies
  • 1304 views

Hello!

We are struggling a bit with Web Applications in Campaign Classic V7 and were hoping that some of you may have pointers to how we can get around the challenge 🙂 

 

We are trying to create an overview page enabling a call center to view a segment of recipients based on a simple query. For that reason we have enabled "access control" on the page. HOWEVER! Whenever we preview the page we see the following error: 

 

"XSV-350048 You need to use a secure URL (https) to access this service" 

 

BUT, the URL is clearly "https", so we are simply not sure why this is happening.

Additionally, this feature works perfectly fine in staging, but not in production. 

See image for reference.

 

Thanks in advance 

 

 

 

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Best answer by SorenDP

@sukrity_wadhwa @parvesh_parmar I got the issue resolved through Adobe support. For some reason the redirect was routed to an insecure protocol. They corrected that redirect so now it is working as intended. Thanks for your answer!

2 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
May 17, 2022

Hi @sorendp,

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa
Parvesh_Parmar
Parvesh_Parmar
New Participant
May 5, 2022

Hello @sorendp,

 

Are you hosting this web application on a separate frontal server or the same application server?  For e.g. if you are hosting on the application server, then there you also need to add  an SSL certificate for the domain of the application server. 

 

If you are hosting this frontal server, then add SLS certificate there for the domain which you are using for frontal server. 


Try to access the server with HTTPS URL like open campaign on browser a thin client.

 

 

Thanks. 

Parvesh.  

Parvesh Parmar – Adobe Community Advisor https://www.linkedin.com/in/parvesh-parmar/
S
SorenDPAuthorAccepted solution
New Participant
May 18, 2022

@sukrity_wadhwa @parvesh_parmar I got the issue resolved through Adobe support. For some reason the redirect was routed to an insecure protocol. They corrected that redirect so now it is working as intended. Thanks for your answer!

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