What happens with reporting if the campaign server is down? | Community
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ryanbcg7
Level 2
Jan 21, 2019 8:47 PM UTC
Solved

What happens with reporting if the campaign server is down?

We had a client ask a question around what happens with campaign tracking/reporting if the campaign server is down? For instance, we send an email in the morning and 5 minutes later the Campaign server goes down. Is the reporting during the downtime lost?

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    New Participant
    Jan 21, 2019 10:00 PM UTC

    Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

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    Jonathon_wodnicki
    Jonathon_wodnickiAccepted solution
    New Participant
    Jan 21, 2019 10:00 PM UTC

    Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

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