WKF-560038 error when performing action 'prepare' on deliveries

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Hi all,

Multiple deliveries in different campaigns are showing has having the error noted in above and failing to execute. Can anyone advise on the cause and how this can be resolved?

Thanks in advance,

Mubeen

Darren_BowersAccepted solution

Level 9

Probably isn't required anymore, so wouldnt hurt to remove it. Cheers

A

AnandB13

New Participant

Hi all, I was facing the same issue. It resolved for me after changing the default typology rule to different one.

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Darren_Bowers

Level 9

Hi@mk0610 - what errors are showing in the delivery Audit logs?

https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/monitoring-deliveries/delivery-dashboard.html?lang=en#delivery-audit-

Thanks

Darren

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MK0610Author

Level 2

Hi @darren_bowers. There isn't an error in the audit log of the last successful send, and there are no subsequent sends attempted for me to an check audit log. I do see an error in the journal of the workflow relating to the delivery however. Thanks

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