About sending e-mail by adobe campaign v7 | Community
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liy30495271
Level 2
Aug 10, 2017 7:36 AM UTC
Solved

About sending e-mail by adobe campaign v7

Hello:

I have a question about sending mails with Adobe Campaign. The questions are as follows:

I have a SMTP server. If you want to send an e-mail with this SMTP server, you need to provide a username and password for authentication. However, I did not find any configuration information in the Campaign configuration file

Is there any solution?

To put it simply: it requires SMTP authentication.

version:adobe campaign v7.

thanks

Li

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Amit_Kumar
Amit_KumarAccepted solution
Level 10
Aug 11, 2017 2:06 AM UTC

Hi Li,

Have you seen this?Email server setup

Adobe Campaign does not support authenticated SMTP. You need to configure the MTA so that it accepts all traffic coming from the loopback.

14 replies

manovinayaka757
Level 3
Oct 31, 2017 9:07 AM UTC

Thank you very much Adhiyan !!

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Adhiyan
Employee
Oct 31, 2017 8:58 AM UTC

Hi Mano,

yes that's right!

No need to install the mid-sourcing platform package on the marketing server

Regards,
Adhiyan

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manovinayaka757
Level 3
Oct 31, 2017 2:00 AM UTC

Hi Adhiyan,

Thank you very much for the quick response!! Never expected it from Adobe.

In my case the mid server is hosted at adobe, as we have bought hybrid model. So can you confirm that I can ignore the "mid-sourcing platform" package for my on premise marketing app wfserver.

Thanks and Regards,

Mano

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Adhiyan
Employee
Oct 30, 2017 2:40 PM UTC

Hello Mano,

Both of these packages are required in a mid-sourced architecture . The transfer to mid sourcing package should be installed on the marketing server from where you will submit deliveries to mid for sending.

Whereas , the mid-sourcing platform is installed on the actual Mid server from where the deliveries will be routed .

Hope this helps.

Regards,

Adhiyan

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manovinayaka757
Level 3
Oct 30, 2017 10:29 AM UTC

Hi Amit Amit_Kumar,

Under this link Mid-sourcing server​ which you have mentioned, what is the difference between the two installations mentioned.

In one, it is mentioned to enable "Transfer to Mid Sourcing" and in the other, it is mentioned to enable "Mid-Sourcing platform".

What is the difference between the two approaches.

I am currently in the midst of setting up the on-premise Campaign app server with wfserver enabled for mid sourcing deployment in a hybrid model. I am not clear on the instructions in the docs.

Regards,

Mano

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Amit_Kumar
Level 10
Aug 21, 2017 2:25 AM UTC

Hi Li,

These are two different deployment option in Adobe campaign, Internal routing is used when you have an on-premise deployment or in simple terms, you have your own infrastructure to deliver Email and SMS otherwise you're relying on Adobe cloud messaging or any other third part messaging provider for delivery then you go for mid sourcing model. Your data is hosted on-premise but delivery is handled by a third party system.

Read about Mid sourcing here: https://docs.campaign.adobe.com/doc/AC6.1/en/INS_Deployment_types__Mid-sourcing_deployment.html

Regards,

Amit

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liy30495271
Level 2
Aug 21, 2017 2:18 AM UTC

Hi Amit,

Please let me know the difference between Mid sourcing servers and internal routing.

Where can I learn about Mid sourcing servers and internal routing.

Hope to get your help.

Regards

Li

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liy30495271
Level 2
Aug 21, 2017 2:12 AM UTC

Hi Florentlb,

Yes,I have do it.

Now that I have been able to successfully receive the mail from my campaign on my MTA.

Thanks & Regards

Li

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Amit_Kumar
Level 10
Aug 20, 2017 11:11 AM UTC

It looks like you are using Mid sourcing and it's not configured for your environment, This is something done by the support team. you need to get in touch with Neolane support.

Regards,

Amit

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florentlb
Level 10
Aug 18, 2017 12:37 PM UTC

Hi Li,

Have you gone through the different links sent by Amit in his previous post? They should greatly help in setting up the email server.

Let me know,

Florent

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