[ACS] Can't change copied template setting | Community
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han_ting
Level 3
Aug 30, 2017 2:44 AM UTC
Solved

[ACS] Can't change copied template setting

Hi everyone,

I'm using Adobe Campaign Sandbox and trying to duplicate template.

However, I can't change the copied template label name and brand...etc..

When I clicked save, the following alert was shown. But I'm already the administrator of ACS.

How could I check this problem?  Is that means we didn't have the function license in the sandbox?  Thanks.

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vraghav
vraghavAccepted solution
Employee
Aug 30, 2017 5:04 AM UTC

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

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2 replies

han_tingAuthor
Level 3
Aug 30, 2017 6:02 AM UTC

Hi Vipul,

Ok, I see.

Thanks for your help.

Regards,

Han

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vraghav
vraghavAccepted solution
Employee
Aug 30, 2017 5:04 AM UTC

Hi Han,

It could be related to the rights provided to you as this is a training environment and might be used by other teams. So the instance hosting team doesn't want you to change something accidentally.

You can reach out to spphelp@adobe.com with your query and they will look into the issue.

Regards,
Vipul

Translate
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