ACS - Error API while Managing transactional messages | Community
Skip to main content
R
rfernandezInnova
New Participant
January 31, 2022
Solved

ACS - Error API while Managing transactional messages

  • January 31, 2022
  • 2 replies
  • 934 views

Hi,

I have a problem with transactional message.

We have configured the API process and we are doing a test from Postman as indicated in the documentation to call the event and trigger the transactional message. But we are getting this error:

We have specified the following information:

POST: https://mc.adobe.io/CompanyName/campaign/mcCompanyName/eventID

POST request Headers:

Authorization: Access Token

Cache-Control: no-cache

X-Api-Key: Client-ID

Content-Type: application/json;charset=utf-8
Content-Length:79

 

Do you know what should I change?


Thanks in advance
Best regards

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by mmbb110

@rfernandezinnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

2 replies

Sukrity_Wadhwa
Sukrity_Wadhwa
Employee
February 10, 2022

Hi @rfernandezinnova,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa
M
mmbb110Accepted solution
New Participant
January 31, 2022

@rfernandezinnova 

 

Is this the first time you are triggering API message from the instance?

 

If yes, this probably is CNAME configuration issue for which Adobe support can help you further.

Terms & ConditionsAccessibility statement

Loading footer...