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New Participant
September 23, 2021
Question

ACS Transactional Message - personalization for non English character

  • September 23, 2021
  • 2 replies
  • 970 views

The non-English text is sent as a value for field in Realtime Transactional Event. this field is used in the email subject as a personalization value, but  we are seeing gibberish in the email subject sent by that Real-time Event in the actual email..

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2 replies

Employee
October 1, 2021

You may need to check the API call as default encoding there is not UTF8

Ensure to include following header Content-type: application/json; charset=utf-8

New Participant
September 23, 2021

@senthilgsm  can you try enabling the UTF 8 from the message properties.

 

 

New Participant
September 23, 2021

Hello @mmbb110 ,

 

Yes I have tried that option and it did not work,