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L
lee_cav
New Participant
February 9, 2017
Solved

Adobe Campaign + Twitter Integration

  • February 9, 2017
  • 4 replies
  • 2576 views

Does anyone happen to know why an Adobe Campaign instance integrated with a Twitter application is unable to pull in complete follower information? Regardless of privacy settings, Adobe Campaign pulls in blank subscription data.

See screenshot. 

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Best answer by florentlb

Hello Lee,

A few new builds went out since 8720 with some fixes regarding the Social module. Release notes mention mainly Facebook channel but I assume that it could have fixed some errors regarding Twitter.

I would recommend upgrading your server to a more recent version and to contact Campaign's support team if this problem persists.

Hope this helps,

Florent.

4 replies

florentlb
florentlbAccepted solution
New Participant
March 9, 2017

Hello Lee,

A few new builds went out since 8720 with some fixes regarding the Social module. Release notes mention mainly Facebook channel but I assume that it could have fixed some errors regarding Twitter.

I would recommend upgrading your server to a more recent version and to contact Campaign's support team if this problem persists.

Hope this helps,

Florent.

L
lee_cavAuthor
New Participant
March 8, 2017

Was not able to resolve it. I am on V6.1.1 Build 8720, utilizing an Adobe provisioned sandbox. However, I have experienced this elsewhere. 

florentlb
florentlb
New Participant
February 23, 2017

Hello Lee,

Do you have any update on your issue?

Did you manage to resolve it?

Thanks,

Florent.

vraghav
vraghav
Employee
February 10, 2017

Hi Lee,

I'm not facing such an issue.

Which build are you on?

Regards,

Vipul

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